Toro Construction Woburn MA

Interview with Robert Toro, Toro Construction – Woburn, MA Contact: 781-722-8676 Website: www.toroconstruction.com" target="_blank">www.toroconstruction.com Company Background Toro Construction has been in business since 2018. Before that, I ran another company in the construction industry, primarily focused on flipping homes for about four or five years. So when people ask me how long I’ve been in business, I usually say around 10 to 12 years—without going into too much detail about the two separate companies. I just group it all under "construction experience." What We Specialize In We’re more service-based than product-based. Our bread and butter is kitchens and bathrooms—we do upwards of 150 bathrooms a year. We also specialize in basements and attic renovations, and we handle decks, doors, and windows. We are a full-service interior renovation company that also does additions and new construction. We’re licensed and insured. As for bonding, it's not typically required for residential remodeling and is usually job-specific depending on the city or town. However, all of our license and insurance information is easily verifiable through the state of Massachusetts, can be furnished upon request, and is included in our email signatures as well. Service Area We're based in Middlesex County, but work throughout Massachusetts and selective work in Maine and New Hampshire. We still take jobs in Worcester County, but I’m always transparent with customers about pricing. If you're outside our core service area, like Worcester, you may pay a bit more due to additional travel time, gas, and vehicle wear and tear. A bathroom renovation in Worcester may cost slightly more than the same project in Woburn—that’s just the reality. The Toro Difference We like to call it "The Toro Difference." There are a few things that set us apart:

1. Upfront and Honest Pricing

I personally handle all estimates—at least for now. As we grow, we’re looking to bring on a dedicated estimator. When I give a quote, I try to account for everything the customer is asking for. Additional charges only occur when there's something truly unforeseen, like an issue inside the walls or if a customer adds additional work to the scope. Unfortunately, some contractors will intentionally lowball estimates just to win the job and then hit the customer with change orders. We don’t operate that way.

1. Clear and Consistent Communication

We have excellent office staff—Kelly and Tiara—who do a great job communicating schedules, updates, and changes. They help ensure customers are always in the loop with checklists and check-ins throughout the project.

1. Preferred Supplier Relationships

We’ve developed strong relationships with our preferred suppliers—cabinets, countertops, tile, and other finishes. Our customers meet directly with these vendors in their showrooms, where they receive personalized service, insights on trends, and help choosing products. Because of our volume, our customers often get preferential treatment and trade pricing. Once selections are made, we handle the pickup or delivery to the job site.

1. Warranties and Follow-Through

We offer a one-year labor warranty on our work. On top of that, we help facilitate warranties on materials from our suppliers and warranty their product for one year as well. For example, if a faucet finish starts to peel six months after installation (which has only happened once in 10 years), we’ll not only help you get a replacement, but we’ll also send our plumber out to swap it at no extra charge. Many companies would charge you for a service visit in that case—we won’t.

1. Skilled, Specialized Tradespeople

We don’t use general handymen. Our team includes full-time painters, tile professionals, and finish carpenters—people who specialize in their trade. When someone does a job day in and day out, it shows in the quality of their work.

1. Access to the Owner

As the owner, I stay involved. I oversee all jobs, check workmanship, and communicate directly with customers. How to Get in Touch The best way to contact us is by phone at 781-722-8676 (that’s 781-722-TORO). You can also visit our website at www.toroconstruction.com" target="_blank">www.toroconstruction.com, where you’ll find a form to submit your contact information. Our office staff will follow up with you shortly. Prefer email? Reach us at info@toroconstruction.com. You can also message us on Facebook, Instagram, or LinkedIn, and someone from our team will get back to you promptly.